1. How should I exfoliate when using skincare products?
Follow the directions on each product. Exfoliation can help remove dead surface skin and improve the feel of skin texture. Do not combine exfoliants or increase frequency to speed up results. Stop if irritation occurs.
2. Which product textures suit oily skin?
Lightweight textures such as gels or serums may suit your preferences. Choose according to the specific product label. A cosmetic cleanser or toner is not an acne treatment, and a lightweight texture does not guarantee that a product will not clog pores. Ask a healthcare professional about persistent breakouts.
3. Where can I check animal-testing and ingredient information?
Claims such as cruelty-free or vegan are product-specific. Check the current product packaging and contact our customer service team for information about the exact item you are considering.
4. Do brightening products replace sunscreen?
Do not rely on a cosmetic product for sun protection unless it is specifically labeled as a sunscreen. Follow the sunscreen's labeled directions and combine sun protection with shade and protective clothing.
5. How should I care for uneven-looking skin on my knuckles, knees or elbows?
Choose products labeled for the area you want to use them on, and follow the directions. Do not apply more often or mix products to increase their effect. Ask a healthcare professional about new, persistent or changing discoloration.
6. Can cosmetic brightening products treat melasma?
Cosmetics are not treatments for melasma. A licensed healthcare professional can assess pigmentation concerns and recommend appropriate care. Do not rely on a cosmetic routine or a promised timeline to treat a skin condition.
7. Can I use these products during pregnancy or nursing?
Check with your healthcare professional before using brightening products during pregnancy or while nursing. Bring the specific product's current ingredient list and follow its warnings; suitability cannot be determined for every product as a group.
8. How do I choose a body-care product for uneven-looking tone?
Choose a product labeled for body use and review its directions, warnings and ingredient list. Cosmetic brightening refers to the appearance of skin; it is not a promise to change your natural skin color or treat a pigmentation disorder.
9. What should I do if my skin becomes darker or irritated while using a product?
Stop using the product and contact a healthcare professional, especially if you notice worsening discoloration, swelling or a rash. Do not increase the amount or add more products to try to correct the reaction.
10. Are over-the-counter hydroquinone skin-lightening products approved in the United States?
Hydroquinone skin-lightening products are not approved for over-the-counter sale in the United States. FDA advises consumers not to use over-the-counter skin-lightening products containing hydroquinone because of possible serious side effects. Speak with a licensed healthcare professional about treatment options for pigmentation concerns. Read FDA skin product safety guidance.
11. I’m looking for a rich moisturizing body lotion that hydrates and provides luminous body sheen?
Tomatine Body Lotion is a rich textured body lotion formulated to improve clarity and radiance as its sweet and delectable scent lingers on your limbs upon application.
12. Is sun protection important for darker skin tones?
Sun protection is relevant to every skin tone. Follow the directions on a broad-spectrum sunscreen and use shade and protective clothing. Do not rely on sunscreen or cosmetic skincare as a guarantee against dark spots or other skin changes.
13. Are dark marks the same as scars?
A change in skin color is not necessarily a scar. A healthcare professional can help distinguish pigmentation changes from scars and recommend appropriate care. Cosmetic skincare should not be represented as a treatment for scars or keloids.
14. How can I choose skincare for a shiny-looking complexion?
Look for cleansing and cosmetic mattifying products suited to your preferences, and follow each label. Cosmetic products may change the appearance of shine, but should not be relied on to change oil production or permanently shrink pores.
15. How do I know Mitchell brand products are not counterfeit?
Mitchell Group continues to protect our brands by addressing damaging effects of counterfeit products by routinely monitoring online and in-store retailers with the help of private investigators researching throughout the United States, Canada and the United Kingdom.
16. Can I use an exfoliating soap on my face?
Only use a product on your face if its label permits it. Follow the labeled frequency rather than a general exfoliation schedule. Avoid irritated or broken skin and stop use if irritation occurs.
17. How soon should I expect cosmetic results?
Results vary by product and person. We do not promise a fixed timeline or a particular degree of change. Follow the current product label and stop use if irritation or worsening discoloration occurs.
18. Should I apply a product in the morning or at night?
Follow the directions on the specific product rather than a rule for all brightening products. Some ingredients have additional sun-exposure precautions. Read the warnings and use appropriate sun protection.
19. Can cosmetic products treat acne scars?
Cosmetics are not treatments for acne or scars. Consult a healthcare professional about persistent acne, scarring or dark marks. Do not apply brightening products to broken or irritated skin.
20. Can I use a cosmetic cleansing routine to treat acne?
A cosmetic cleanser or toner is not an acne medication. Use any acne drug according to its Drug Facts label or your prescriber's directions. Ask a healthcare professional before combining treatments; no acne-clearing timeline is promised for a cosmetic routine.
21. What should I do about persistent razor bumps?
Follow gentle shaving practices and consult a healthcare professional about persistent or painful bumps. Do not rely on cosmetic toners to eliminate razor bumps, and do not apply products to broken or irritated skin.
22. Can I use brightening products on intimate areas?
Do not use a product on intimate areas unless its current label specifically permits that use. Avoid mucous membranes and broken or irritated skin. Ask a healthcare professional about discoloration or irritation in sensitive areas.
23. How can I check whether a product contains hydroquinone?
Review the current ingredient list on the exact product packaging. Formulas and regional versions can differ. Contact customer service with the product name and a photograph of its label if you need help. Do not assume an entire brand is hydroquinone-free.
24. What should I do about persistent dark spots on my legs?
A healthcare professional can assess persistent or changing spots. Choose cosmetic body-care products according to their labeled use, and do not rely on them to treat a skin disorder or prevent new spots.
25. How can I verify natural or organic claims?
Review the exact product label for ingredient information and any applicable certification. A brand name or a plant-derived ingredient alone does not establish that a finished product is certified organic, safe for everyone or free from irritation.
26. How do I determine my skin type? Choosing the right skincare product for your type of skin matters!
If you don’t know your skin type, follow my tips below.
Step 1
Cleanse and dry your face and leave it bare for 2 hours.
Step 2
Press a piece of blotting paper against your nose.
If there is no oil, tightness or flakes, your skin is normal.
If there is no oil but your skin feels tight then you have dry skin.
If there is oil on your nose and cheeks, you have oily skin. if you have oil on your nose but not your cheeks, then you have combination skin.
27. How do I choose a product for my skin type?
Choose a texture you find comfortable and check the product's labeled use, ingredients and warnings. Skin type alone does not establish suitability or rule out irritation. If your skin is sensitive or you have a skin condition, ask a healthcare professional for advice.
28. How should I check whether a Fair & White product is suitable for me?
Suitability depends on the specific product, its current formula, its labeled use and your individual circumstances. Read the packaging, directions and warnings before use. Contact customer service about the exact item if information is missing or unclear. Do not interpret a cosmetic product listing as FDA approval or a guarantee of safety or effectiveness.